If concrete manufacturers have more than one facility in the same city in their current structure, they particularly experience difficulties in using the resources of such facilities during the production and transportation and pouring of the daily orders of such facilities.

In order to overcome the difficulties , a structure where all information can be viewed centrally and all resources can be managed centrally has emerged. The most productive way of operating such central configuration is the establishment of a physical environment at a single office with order taking and personal planning deployed regardless of the locations of the facilities. The most significant feature of this model operated with the logic of a call center is enabling the customers to place their orders over a single telephone number. Thanks to this call center, instead of providing independent order taking and shipment planning personnel for each facility, it shall be possible to have less number of personnel centrally taking and managing the orders of all facilities.